The market is seeing a rise in demand for human resource consulting. For individuals with a human resources experience and inclination, working as an HR consultant may be financially and professionally fulfilling. This might be a worthwhile career choice for you to think about if you possess the necessary training and credentials. This page covers […]
Key competencies for customer service
1. Product knowledge The best customer service personnel are knowledgeable about how their company’s products work. In the end, they won’t be able to help customers when they run into problems if they don’t properly grasp your product. For instance, as part of our employee onboarding process, all new Help Scout employees undergo training in […]